Communication Skills: the Basics

Effective communication requires active listening. But it is difficult to remain engaged, for the simple fact that your brain processes words 5 times faster than people speak them. This podcast provides many techniques which will dramatically improve your engagement and therefore understanding of what is said. The topic of Communication […]

The Time it Takes to Say Thank You

Some people when they walk through the doors of work change from being kind and well-mannered to terrible grotesque abusers of the role power that they have in the workplace. Yet there is an impressive list of commentors from business and military walks of life, who have all accepted the […]

Powerful Public Speaking

There must be more guidance available on the subject of Public Speaking than almost anything else and most of it is disappointing. As usual there is much theory with little practical help for those who must speak in public. There is even less concrete guidance available for those who must speak […]

Bottom Line First

[custom_headline type=”left, center, right” level=”h2″ looks_like=”h5″ accent=”true”] This Podcast Answers These Questions [/custom_headline] Is there one simple manner to reduce waste of time at work? How to change your mindset to think of the listener? How to reinforce this mindset change with your people? [custom_headline type=”left, center, right” level=”h2″ looks_like=”h5″ […]

Professional English – Owning Question Words

Shownotes: Professional English for those that use English as any other instrument of business (computer, telephone, email etc): The means to reach their objectives. One of the greatest challenges faced by many of our clients is the capacity to comprehend exactly what others say to them in English. Often it […]

Professional English – Introducing People

Shownotes: Today, we are going to discuss the linguistic needs associated with introducing someone to another person in a professional English manner. And that happens a great deal, particularly when there are overseas visitors to your home location. Now, you’ve been asked to look after them, so the task of […]